Topic

Multi-Factor Authentication Automatic Enrollment

Environment (Products involved such as e.g. hardware, software, network)

Multi-Factor Authentication , Office 365 , Enrollment 

Resolution or Steps

What is Multi-Factor Authentication for Office 365?

• Multi-Factor Authentication, also called 2-Factor Authentication is a form of authentication which provides an added layer of protection, beyond just your password. This added authentication verification helps verify that a person logging in to an account is authorized to access that account.
• Once you have enrolled in Office 365 Multi-Factor Authentication, after entry of your MinnState credentials to log in to Office 365 applications, you will receive a notification via the Multi-Factor Authentication notification option you selected during set up (a text, a phone call, or mobile Microsoft Authenticator Application verification) to verify it is you logging in to your account.
• The Office 365 multi-factor authentication is a service provided through the Minnesota State Microsoft Office 365 tenant. The Minnesota State System Office Information Tech  in partnership with each Minnesota State institution is requiring all accounts to have Multi-Factor Authentication enrollment by November 2021. This solution helps protect not only your account, but all data and applications connected to the Minnesota State Office 365 tenant.   

Does Multi-Factor Authentication store my personal phone data?

• No. None of your personal data is stored from any phone device you select for Multi-Factor Authentication set up and enrollment or by installing and using the Microsoft Authenticator application. Multi-Factor Authentication is not designed for data storage, it’s design and purpose is as an authentication utility. The Microsoft Authenticator application verifies authentication within the sign-in process in order to access Minnesota State Office 365 provided below.

• Follow the instructions included below.
• If you are both employee and student, you will need to set up Multi-Factor Authentication on both your employee and student accounts.
• If you are employed or take classes at multiple Minnesota State University / Colleges you only need to do this once per employee/student account.
• Note: If you are not a new student or have not been notified of having a compromised account you will need to useMulti-Factor Authentication Self-Enrollment instructions to set up Multi-Factor Authentication rather than using instructions provided in this article.

For Video Instructions, Click Here.

Step 1) Review Office 365 Multi-Factor Authentication Verification Options:

• Reviewing the Multi-Factor Authenticationverification options first will help you determine which of the three options will be most convenient for you.
• Keep in mind you will need to have immediate access to the phone you will select for the verification option whenever you log into Office 365 applications.
• Provided you have a smartphone (an iPhone or Android phone), it is highly recommended to use the Microsoft Authenticator app with approval notification.
• If you have a cell phone without smart capabilities or a cell phone with call-only capability use Authentication phone.
• If you do not have a cell phone or do not wish to use your cell phone, your option is to use your office phone.

Verification Options:

• Option 1) – Call or Text: You can choose between:

1) Getting a call to your cell phone, and

2) Receiving a 6-digit code for you to type in when asked.

• Option 2) – Microsoft Mobile Application: This is best if you cannot or don’t want to accept calls or texts to your phone. You can choose between:

1) Getting a notification on your phone, and

2) Receiving a 6-digit code for you to type in when asked.

• Option 3) – Office phone: Please be aware if you select this option you will always need to be in proximity of your desk phone during all authentication in to Office 365 applications.

1) Office Phone Call: Robo call to your desk phone

Step 2) Complete Automatic Enrollment Multi-Factor Authentication Setup Instructions:

Tip: Before you begin set up it will be helpful to take a moment to review the instructions, provided in the links below, for the option you would like to set up.

What you will need before you begin Multi-Factor Authentication set up:

1. Immediate access to the Phone Device you will select for the verification option
2. A Computer with Internet connectivity

Important note: The instruction links provided below are for those who have been Automatically Enrolled in to Multi-Factor Authentication. Currently, this includes new students and those who have been identified and notified as having a compromised account. If you are not a new student or have not been notified of having a compromised account you will need to use Multi-Factor Authentication Self-Enrollment instructions to set up Multi-Factor Authentication rather than using the instruction links below.

Select the instructions for the verification option you would like to set up:

• Option 1) Authentication Phone - For Call or Text
• Option 2) iPhone or Android  - Microsoft Authenticator App for Smartphones
• Option 3) Campus Office Phone