Service Catalog

Categories (9)

Get Help

Includes the ability to report an incident because something is broken or request information from IT Services

Software and Applications

Includes software purchase, and installation requests, academic software for computer lab requests, and more.

Accounts and Access

Includes StarID information, name change, request guest account(s) and more.

Hardware and Device Support

Includes hardware or device purchase, equipment pick up, and more

Phones, Conferencing and Collaboration

Includes requests for phone, relocation of existing phone, international calling code and more.

Teaching and Learning

Includes D2L support, instructional technology and instructional design.

Web and Media Services

Includes web content authoring and modification requests and more.

Network and Connectivity

Includes the Hennepin Technical College Network, VPN, Wi-Fi network jack activation requests and more.

Event Support

Includes speakerphone, loaner laptop, event equipment set-up reservation and more.