TECHNOLOGY SERVICES

Knowledge Base Articles for HTC Technology Services Department.

Categories (10)

Minnesota State

Minnesota State Universities and Colleges information, student resources, eservices, ISRS, career exploration, support and more.
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Hardware and Device Support

Articles and step-by-step guides on hardware, operating system support, mobile devices and more.
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Phones, Conferencing and Collaboration

Articles and user guides about IP phones, video & web conferencing tools and more.
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Software & Applications

Reference articles, software for computer labs, Microsoft Office Download, MAC OS and more.
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Teaching & Learning

Articles and assistance with D2L, course design and more.
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Event Support

Includes information about equipment, troubleshooting and more.
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Network and Connectivity

Articles on Hennepin Technical College Networks, VPN, Wi-Fi, Cisco Umbrella and more.
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Support Operations

View posted hours and office locations for IT Services.
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Workday

Reference articles and resources for Workday.
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Onboarding & Separation

Articles for onboarding as well as separation/offboarding.
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