Popular Services
Includes ability to report a Non-Emergency Repair Request because something is broken that does not require immediate attention. NOTE: Do not use this site to submit emergency requests, please dial (612) 219-6559 (primary) (651) 325-5268 (backup)
Submit a ticket to get something technology related fixed that is not working right.
Use this form to request onboarding for new employees, contractors, internal position changes, volunteers, and student workers, once you have their star id, and at least five business days prior to the requested start date. This includes hardware, software and access needs.
Departments that would like to purchase technology equipment are responsible for contacting Technology Services for assistance.
Request installation of software to be used on state-owned computers. This information will be reviewed by the Hennepin Tech Information Technology Team.
Please Note Annual academic software request submission deadlines: Summer, Fall, and Spring terms - Due at the end of April.
Use this request form to notify technology services when employees, contractors, volunteers and student workers need separation/offboarding.
Includes the ability to report both non-emergency cleaning requests and emergency cleaning requests, such as a beverage or food spill in a space.
Request Information Technology approval and/or contract review for new or renewal software purchases. This information will be reviewed by the Hennepin Tech Software & Deployment Team. If approved by the Hennepin Tech Software & Deployment team and contract review is needed, the information will be sent by the Purchasing Department to facilitate System Office Security Team (risk assessment) review and if approved there, the Legal Counsel (contract review). Please allow at least 6-12 weeks for processing for software purchases that require contract review.
Equipment is available for pick up at the Service Desk in Room H150 Brooklyn Park Campus or G115 Eden Prairie Campus.
Looking to continue your education, are your dependents, is your spouse? Request Tuition Waiver Info Here.
Please use the Retirement form to contact Human Resources for any additional questions about retirement.
Hennepin Tech's Center for Teaching and Learning (CTL) offers support to faculty in the design of courses for all delivery methods.
Ask a general question related to technology services provided at Hennepin Technical College.
Be directed to the StarID Self Service portal to activate or reset your unique username.
Ability to request space improvements such as ceiling tile, flooring, and painting updates.
Please use the Benefits/Insurance form to contact Human Resources for any additional questions about the different benefits provided by Hennepin Technical College.
Please use the Leave/FMLA form to contact Human Resources for any additional questions about the different leaves provided by Hennepin Technical College.
A form for the library to use to request assistance from IT with loaner laptops. Use primarily for broken laptops, inventory updates, laptop software updates, laptop returns, and to request additional laptops from IT to fulfill loaner requests. This form is intended solely for managing and reallocating existing loaner laptops and should not be used to request the purchase of new devices.
Request a jack be activated in order to connect your computer to the internet via Ethernet cable.
Submit completed forms, request forms, ask for training options, and questions regarding ELM Training