New Employee Onboarding Resources

Topic

New Employee Onboarding Resources                                                                                                           

Environment (Products involved such as e.g. hardware, software, network)   

Employees, Technology Service Portal Ticketing System & SharePoint, Minnesota State Ticketing System & SharePoint

Resolution or Steps 

For Supervisors:

Submit a New Employee Request at least 5 business days prior to the employee’s requested start date. Doing this ahead of time will help to ensure their technology, email and account are set-up prior to their first day.

For New Employees:

The Technology Service Portal is an online website where you can view your open tickets for Technology Services, HR Services & Building Services, create a new ticket, ask general questions and search our knowledge base articles to troubleshoot frequently asked technology questions. You can access content by logging in with your StarID@minnstate.edu and password for employees and StarID@go.minnstate.edu and password for students.

You can also email the Service Desk Service.Desk@hennepintech.edu to automatically create a ticket or call 952-995-1411, and a technician will respond to your request as soon as possible. 

Resources

Logins and Software:

Minnesota State Resources:

Phone & Voicemail:

Printers:

 

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