Article Type: How To
Question:
- How do I set up an alternate sign-in option(s) or add or make changes to my MFA settings?
Answer:
- You can add or make changes to MFA settings by following the instruction steps below.
- There may be times you need to change your MFA information or settings, for instance if you change to a new phone or new phone number or would like to set up the Authenticator app on a new device.
- In addition, it’s strongly encouraged to set up more than one option for you to select as alternate sign-in option(s). This helps ensure you are not locked out of your account in case any issues are encountered with the primary method you have selected or in the event:
- You do not have access to your primary authentication phone
- Your phone battery is dead
- Your primary phone device is lost, stolen or damaged
- You are preparing to transition to a new phone or number and will need an alternate sign-in option to ensure you do not get locked out of your account
- Once you have set up an alternate backup authentication sign-in option(s), this is how you view and select alternate sign-in options.
Steps:
Note: These instructions assume you are currently set up and are enrolled in MFA.
- Step 1) Browse to https://aka.ms/mfasetup.
- Step 2) If you are not already signed in you will be prompted to sign in:
- Sign in with your username and password (Students: StarID@go.minnstate.edu / Employees:StarID@minnstate.edu).
- Step 3) Once logged in, you may need to click the Additional security verification browser tab.
- Add or make your changes.
- Unless you have selected Call my office phone as your primary device, the 10-digit number listed for Authentication Phone is the primary default phone number for MFA sign-in verification (i.e. this is for both Microsoft Authenticator app and Authentication phone options).
- To set up an alternate sign-in option check the box next to Alternate authentication phone, select country and enter a 10-digit phone number.