Google Voice Instructions for those without a cell phone

Article Type:  How To

Students who do not have a cell phone but need to sign up for MFA

If you do not have a cell phone, but do have a family phone or home phone, and are in the process of enabling MFA, you can sign up for a google voice number to receive the text or call authentication. Note, you will need an existing phone number (like a home phone), to sign up for Google Voice. If you do not have access to any phone, please contact the help desk.

How to set up Google Voice

Step 1:

From your computer, click on the following link https://voice.google.com/ (you can also copy and paste it into an internet window). You will need to log into your google account or create a google account if/when prompted to proceed.

Step 2:

Click the ‘For personal use’ button and then select ‘Web’ from the drop-down.

Step 3:

Search for your city or zip code and select one of the numbers. It does not have to be in the city or zip code that you reside if there is not one available.

Step 4:

Click Verify

Step 5:

• Click on the blue link that says ‘verify by phone’.

• Enter the phone number you have access to and click ‘Call’

Step 6:

Google will call you on the number you entered and will provide you with a 6-digit code. Enter it in the space provided and click ‘Verify’

Step 7:

Click Finish on the next two windows.

Step 8:

You will now set your forwarding settings for this number. Click on the gear icon in the upper right-hand corner of the screen.

Step 9:

Scroll through all the settings and choose your desired forwarding options. We recommend forwarding texts to your personal email.

You have completed setting up a Google Voice number.

You can now use this number to set up Call or Text MFA Authentication. Any texts/calls to authenticate will show up here in the upper left hand corner of your Google Voice page once you are logged in:

Please remember to maintain good security practices and do not click on any suspicious links or images if you should receive them and alert the Service Desk if you believe there has been a security breach/incident.

HTC Service Desk will NEVER ask for passwords.

NEVER give your password to anyone.