Topic

How to add an email address to the safe sender list.

Environment (Products involved such as e.g. hardware, software, network)

Outlook, Email 

Resolution or Steps

Desktop version:

To add people to your Safe Senders List, do the following:

1. On the Home tab, in the Delete group, click Junk, and then click Junk E-mail Options.

2. On the Safe Senders tab, click Add button and enter the email address, click Ok

Web Version:

1. Click Settings  > Mail > Junk Mail

2. Under Safe senders and domains, Clock the +Add button, enter the email address or domain you want to add, and hit enter on keyboard.

3. Select Save at the bottom.

Resources

Microsoft Article - Add recipients of my email messages to the Safe Senders List

Microsoft Article - Safe Senders in Outlook.com