Topic
Cisco AnyConnect VPN (Virtual Private Network) FAQ's
Environment (Products involved such as e.g. hardware, software, network)
Cisco AnyConnect VPN, Computer
Resolution or Steps
1. What is AnyConnect?
Cisco AnyConnect is a VPN (Virtual Private Network) that allows you to access HTC internal resources (network drives, remote servers, etc.) over the Internet by securely encrypting your data that travels across between your computer and HTC network.
2. Why do I need AnyConnect?
You will need to connect to AnyConnect if you are working remotely and need to access HTC internal resources (network drives, remote servers, etc.). When you’re disconnected from AnyConnect, you won’t be able to access any HTC internal resources.
3. How do I connect to AnyConnect?
Please refer to the document here. Click here for video instructions.
4. How do I disconnect from AnyConnect?
Please refer to the document here. Click here for video instructions.
5. Does AnyConnect track my Internet activities?
No, AnyConnect does not track your Internet activities.
6. Does AnyConnect track my location?
No, AnyConnect does not track your location.
7. Does AnyConnect affect my Internet speed?
No, AnyConnect does not affect the Internet speed.
8. What encryption does AnyConnect use?
AnyConnect uses TLS V1.2 for encryption.
9. I’m having issues with AnyConnect. What should I do?
Please submit a ticket here if you’re experiencing any issues with AnyConnect.