Email Setup: Apple Mail for MacOS

Topic

How to set up my email account on Apple Mail

Environment (Products involved such as e.g. hardware, software, network)   

Apple Mail, Mac Computer

Resolution or Steps 

Instructions to set up email account on Apple Mail. For the best user experience it is recommended to use Outlook as the preferred email client for MacOS. If you prefer to use the MacOS native mail application (the default mail application built into MacOS laptops/desktops) follow the instruction steps below. 

Note: Illustrations and instructions may vary depending on the version of the application you are using.

  1. Open your Mail client.

“macOS Dock showing icons for Finder, Chrome, Outlook, and the Mail app. A large white arrow points to the Mail app icon, which shows a postage‑stamp image with a bird.”

2. Select the Mail tab and go to Accounts.

“macOS Mail application menu opened under the ‘Mail’ tab. Menu options listed include: About Mail, Preferences…, Accounts…, Add Account…, Services, Hide Mail, Hide Others, Show All, and Quit Mail. A white arrow points to the ‘Accounts…’ option.”

3. Click on the '+' symbol to add account.

“macOS Internet Accounts window. The section lists existing accounts: ‘iCloud — iCloud Drive and 7 more…’ and ‘Google — Mail, Contacts, and 2 more….’ A white arrow points to the plus (+) button at the bottom left for adding a new account.”

4. Select Exchange.

“macOS Internet Accounts window showing a list of account types. Options displayed include iCloud, Exchange, Google, Yahoo!, and AOL, followed by ‘Add Other Account…’. A white arrow points to the ‘Exchange’ option.”

5. Note: You will be adding your MinnState login in to the Email address field.

  • Enter your MinnState login:
    • Employees: StarID@minnstate.edu
    • Students: StarID@go.minnstate.edu
  • Select Sign In

Alt text: “Exchange account setup window with fields for ‘Name’ showing ‘Your Name’ and ‘Email Address’ showing ‘StarID@minnstate.edu.’ A white arrow points to a blue button labeled ‘Sign In.’ Buttons for ‘Cancel’ and ‘Sign In’ appear at the bottom.”

6. Select Sign In

arrow, without adding interpretation: Alt text: “Exchange sign‑in prompt displaying the message ‘Sign in to your Exchange account using Microsoft? Your email address will be sent to Microsoft to discover your Exchange account information.’ Buttons at the bottom read ‘Cancel,’ ‘Configure Manually,’ and ‘Sign In.’ A white arrow points to the blue ‘Sign In’ button.”

7. Enter your StarID password and select Sign In. You may get prompted to respond to a multi-factor authentication prompt if it is set up.

“Microsoft sign‑in window showing an email address in the format ‘StarID@minnstate.edu.’ The heading reads ‘Enter password.’ A password entry field appears with links ‘Forgot my password’ and ‘Sign in with another account’ below it. A black arrow points to a blue button labeled ‘Sign in.’ Text at the bottom reads ‘Trouble logging in? Contact your campus IT help desk.’ A gray ‘Cancel’ button is in the lower left.”

8: Select Done.

“Exchange setup window with the heading ‘Select the apps you want to use with this account.’ A list shows checked options: Mail, Contacts, Calendars, Reminders, and Notes. At the bottom are buttons labeled ‘Cancel’ and ‘Done.’ A white arrow points to the blue ‘Done’ button.”

9: You should see the Exchange Mail Client in Accounts.

“macOS Internet Accounts window showing existing accounts in the left column: iCloud, Exchange, and Google. The Exchange account is selected and displays the name ‘Lastname, Firstname’ and email ‘StarID@minnstate.edu.’ On the right, options for Mail, Contacts, Calendars, Reminders, and Notes are shown with checkboxes, all checked.”

10. Close this window and click on the icon to see your emails.

Please Note: Once you log into your email on your mobile device, you will be prompted for the Multi-Factor Authentication. (Call, Text or Authenticator Application)

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