Email Setup: Outlook 2021 Desktop Client for Windows on personal and HTC Owned Devices

Topic

How to setup Outlook 2021 desktop client on my computer.

Environment (Products involved such as e.g. hardware, software, network)   

Computer, Outlook Desktop Client

Resolution or Steps 

Instructions for setting up Outlook desktop client for windows on personal and Hennepin Tech owned devices.

  1.  Open Outlook desktop client.
    • 1b) If Outlook opens to an old profile, use the following steps - otherwise skip to Step 2
      • Use the Start Menu to browse to Control Panel
      • Click the icon for Mail
      • Click Show Profiles
      • Click Add... and give it a new name (example: Shared Tenant), click Next and then Finish
      • Under Always use this profile, choose the new profile from the drop-down menu and click Ok
      • Close Outlook and re-open
  2. Enter your Single Sign On minnstate Login
    • Employees: StarID@minnstate.edu
    • Students: StarID@go.minnstate.edu
  • 2b) Click Connect

“Screen displaying the message ‘Welcome to Outlook.’ Text below reads ‘Enter an email address to add your account.’ A blank text field is shown with a link labeled ‘Advanced options’ underneath. A blue button labeled ‘Connect’ appears at the bottom.”

3. Enter your Minnstate username:

  • Employees: StarID@minnstate.edu
  • Students: StarID@go.minnstate.edu“Microsoft sign‑in screen showing the Microsoft logo and the heading ‘Sign in.’ Below is the text ‘StarID@go.minnstate.edu or StarID@minnstate.edu’ with two labels beneath: ‘Student’ and ‘Employee.’ Links read ‘No account? Create one!’ and ‘Can’t access your account?’ A red arrow points to the email entry line, and another red arrow points to a blue button labeled ‘Next.’ Text at the bottom reads ‘Trouble logging in? Contact your campus IT help desk.’”

4. Enter your Star ID password.

“Microsoft sign‑in screen showing the heading ‘Enter password.’ Text above shows ‘StarID@go.minnstate.edu or StarID@minnstate.edu.’ A red arrow points to the password entry line labeled ‘StarID Password.’ A link below reads ‘Forgot my password.’ A second red arrow points to a blue button labeled ‘Sign in.’ Text at the bottom reads ‘Trouble logging in? Contact your campus IT help desk.’”

5. You will be prompted to either set up your Multi-Factor Authentication or authenticate with your current choices.

“Microsoft screen titled ‘Verify your identity.’ Below the email line ‘StarID@go.minnstate.edu or StarID@minnstate.edu,’ three verification options are listed: ‘Text +X XXXXXXXX▯,’ ‘Call +X XXXXXXXX▯,’ and another ‘Call +X XXXXXXXX▯,’ each with corresponding message or phone icons. A link labeled ‘More information’ appears above the text: ‘Are your verification methods current? Check at https://aka.ms/mfasetup.’ A gray button labeled ‘Cancel’ is on the right. Bottom text reads ‘Trouble logging in? Contact your campus IT help desk.’”

It may take some time to update all your Outlook folders. You can view the status located at the bottom right of the Outlook window.

“Status bar showing the messages ‘All folders are up to date’ and ‘Connected to: Microsoft Exchange.’ To the right are icons for ‘Display Settings,’ a reading layout icon, a zoom slider with minus and plus buttons, and a zoom level indicator showing ‘100%.’”

Please Note: Once you log into your email on your mobile device, you will be prompted for the Multi-Factor Authentication. (Call, Text , authenticator application) 

 

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