TECHNOLOGY SERVICES

Services are provided by Information Technology Services (ITS) Institutional Effectiveness and Research (IER).

Onsite Service Hours - BP H150 & EP G115
Monday - Friday 8:00 a.m. - 4:30 p.m.

Technology Services Phone Support Hours - 952-995-1411
Monday - Friday 8:00 a.m. - 6:30 p.m.
service.desk@hennepintech.edu

Categories (9)

Get Help

Includes the ability to report an incident because something is broken or request information from IT Services
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Software and Applications

Includes software purchase, and installation requests, academic software for computer lab requests, and more.
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Accounts and Access

Includes StarID information, name change, request guest account(s) and more.
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Hardware and Device Support

Includes hardware or device purchase, new employee onboarding & position change requests, equipment pick up, and more
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Phones, Conferencing and Collaboration

Includes requests for phone, relocation of existing phone, international calling code and more.
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Teaching and Learning

Includes D2L support, instructional technology and instructional design.
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Web and Media Services

Includes web content authoring and modification requests and more.
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Network and Connectivity

Includes the Hennepin Technical College Network, VPN, Wi-Fi network jack activation requests and more.
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Event Support

Includes speakerphone, loaner laptop, event equipment set-up reservation and more.
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