Cisco WebEx - Enable Hotel Phone Functionality

Body

Topic

How do I enable the hotel functionality on my phone?

Environment (Products involved such as e.g. hardware, software, network)

Webex , Hotel 

Resolution or Steps

Enable Hotel Phone Functionality

Note: This process is only required once to enable hotel phone access.
Once it is enabled please see the “Using a Hotel Phone” Knowledge Base Article

1.  Open a web browser and go to https://settings.webex.com

2.  Log in with your StarID@minnstate.edu

  • If this is your first time logging into https://settings.webex.com, you will need to enter your StarID Password and Multifactor Authenticator.  

3.  Click on WebEx Calling on the top menu, this may open a new browser tab.

"Cisco Webex settings page with a white background. At the top, navigation links include 'My Profile,' 'Webex Calling,' 'My Devices,' 'Message & Meetings,' 'About,' and 'Sign Out.' The 'Webex Calling' link is outlined in red. The main section shows a circular placeholder image with an orange 'H' logo, the name 'John Smith,' and an email address '@hennepintech.edu.calls.webex.com.' Below are two buttons: blue 'Reset Internal PIN' and gray 'Download Voice App.

4.  Click on Call Settings in the left menu.

"Cisco Webex Calling sidebar menu with a dark background. Options listed vertically include: Voicemail, Call History, Call Settings (outlined in red), Directory, and My Apps. Each option has an icon: Voicemail symbol, phone with clock for Call History, gear for Call Settings, globe for Directory, and grid for My Apps

5.  Click on Additional Features in the top menu.

Cisco Webex Call Settings page with a white background. Left sidebar shows options: Voicemail, Call History, Call Settings (highlighted), Directory, and My Apps. The main section displays a horizontal menu with tabs: Incoming Calls, Outgoing Calls, and Voicemail Settings (outlined in red). Below, a table lists settings: 'Do Not Disturb,' 'Single Number Reach (Office Anywhere),' 'Advanced Call Forwarding,' and 'E911 Settings,' each with descriptions and toggle switches.

6.  Toggle the Hotel feature on and click the Save button.

Cisco Webex Call Settings page with a white background. Left sidebar shows options: Voicemail, Call History, Call Settings (highlighted), Directory, and My Apps. The main section displays settings under 'Additional Call Settings,' including toggles for 'Privacy,' 'Do Not Disturb,' and 'Call Pickup.' A checkbox labeled 'Limit Association Period' is outlined in red. Below, a blue button labeled 'Save' and a white button labeled 'Cancel' are visible.

Resources

Using a Hotel Phone - Link to next article

Details

Details

Article ID: 142745
Created
Mon 4/18/22 4:10 PM
Modified
Thu 1/15/26 1:07 PM