eduroam - Apple iOS Client Configuration Instructions

Summary

How to connect to the eduroam wireless network using Apple iOS

Body

Topic

Setup and configuration of the eduroam wireless network on an Apple iOS device such as an iPhone or an iPad.

Environment (Products involved such as e.g. hardware, software, network)   

Apple iOS, iPhone, iPad, Eduroam

Resolution or Steps 

  1. ​​From the iOS home screen, select the Settings app.

Screenshot of an iPhone home screen with a beach wallpaper. The time and date at the top show Thursday 6. App icons displayed include Mail, Calendar, Photos, Camera, Maps, Clock, Weather, News, Home, Notes, Stocks, Reminders, TV, App Store, iBooks, Health, Wallet, and Settings. The Settings app icon is highlighted with a red box and shows a red notification badge with the number 4. At the bottom dock are Phone, Safari, Messages, and Music icons

2. In the Settings app, select Wi-Fi.

Screenshot of the iPhone Settings menu. The header reads 'Settings'. The first option is 'Airplane Mode' with a gray toggle switch. The second option, 'Wi-Fi', is highlighted with a red box and shows status 'Off' with a right arrow. Below are 'Bluetooth' showing 'On', 'Cellular', 'Personal Hotspot', and 'VPN Connecting…' with a green toggle switch

*If your Wi-Fi is turned off, make sure you turn it on.

Screenshot of the iPhone Wi-Fi settings screen. The header shows 'Wi-Fi' with a back arrow labeled 'Settings'. Below, the option 'Wi-Fi' is displayed with a gray toggle switch circled in red, indicating Wi-Fi is turned off. Underneath is text that reads: 'AirDrop, AirPlay, and improved location accuracy require Wi-Fi.

3.  From the list of available WiFi networks, select "eduroam".

Screenshot of iPhone Wi-Fi settings screen. The header shows 'Wi-Fi' with a back arrow labeled 'Settings'. Wi-Fi is turned on with a green toggle switch. Under 'Networks', the network 'eduroam' is highlighted with a red box and shows a lock icon and an information icon. Below are other options: 'guest' with a Wi-Fi icon and 'Other…'. At the bottom, there is an option labeled 'Ask to Join Networks' with status 'Ask'

4.  Enter username and password. 

These are examples of what the login credentials would look like:

  • Employee Username:
    • StarID@hennepintech.edu
    • StarID@minnstate.edu
  • Student Username:
    • StarID@my.hennepintech.edu
    • StarID@go.minnstate.edu

Password = StarID password

5.  Click Join after you enter your username and password.

Screenshot of an iPhone Wi-Fi login screen titled 'Enter Username and Password'. At the top are two options: 'Cancel' on the left and 'Join' on the right, with 'Join' highlighted in a red box. Below are two fields: 'Username' showing 'StarID@hennepintech.edu' in bold, and 'Password' showing 'Star ID Password' in bold

6.  Click Trust in the upper right-hand corner of the screen to add the certificate needed to access and use Eduroam.

Screenshot of an iPhone certificate trust screen. The header shows 'Certificate' with 'Cancel' on the left and 'Trust' on the right, with 'Trust' highlighted in a red box. Below is a certificate labeled 'Clearpass01.hennepintech…' issued by Entrust Certification. The status shows 'Not Trusted' in red text. Expiration date is listed as '6/22/22, 11:56:22 AM'. At the bottom is an option labeled 'More Details' with a right arrow


If you have issues after you have tried logging in using both user names (hennepintech.edu or minnstate.edu) try forgetting the Eduroam network and try logging in again. 

1.  Click on eduroam.

"Screenshot of iPhone Wi-Fi settings screen. The header shows 'Wi-Fi' with a back arrow labeled 'Settings'. Wi-Fi is turned on with a green toggle switch. Under 'Networks', the network 'eduroam' is highlighted with a red box and shows a lock icon and an information icon. Below are other options: 'guest' with a loading spinner and 'Other…'. At the bottom, there is an option labeled 'Ask to Join Networks' with status 'Ask'.

2.  Click on Forget This Network.

Screenshot of iPhone Wi-Fi network settings for 'eduroam'. The header shows 'Wi-Fi' with a back arrow labeled 'Wi-Fi'. Below, the option 'Forget This Network' is highlighted with a red box. Underneath are two settings: 'Auto-Join' with a green toggle switch and 'Private Address' with a green toggle switch

3.  Click on Forget.

Screenshot of an iPhone Wi-Fi settings screen for the network 'eduroam'. A confirmation pop-up appears with the message: 'Forget Wi-Fi Network “eduroam”? Your device will no longer join this Wi-Fi network.' Below the message are two buttons: 'Cancel' on the left and 'Forget' on the right, with 'Forget' highlighted in a red box. The background shows settings options including 'Auto-Join' and 'Private Address' toggled on, and 'Low Data Mode' toggled off

 

Details

Details

Article ID: 96667
Created
Mon 1/27/20 5:25 PM
Modified
Wed 12/31/25 3:06 PM

Related Articles

Related Articles (1)

Connecting to the campus eduroam wireless network