A Guide for HTC staff who are tasked with updating student text preferences in Salesforce.

Topic

Salesforce Texting Opt-Out Guide

Environment (Products involved such as e.g. hardware, software, network)

Salesforce, Staff 

Resolution or Steps

Please follow this link to access the Salesforce Texting Opt-Out Guide: 2026-09-21-Salesforce-Texting Opt-Out Guide.docx This guide was created for any HTC staff member who will be updating student text preferences in Salesforce.  

Please follow this link to view the recording of the Texting Opt-Out training: 2026-09-24-Salesforce Texting Opt Out Training.mp4

Please Note: The above links are only accessible to Hennepin Tech staff.

Resources

Please reach out to susanne.waldorf@hennepintech.edu with questions or submit a Salesforce ticket.