Network Connection: iPhone Troubleshooting

Body

Topic

Issues logging into Eduroam wifi at Hennepin Technical College can be caused by a number of different reasons, such as incorrect credentials or poor signal strength.

Environment (Products involved such as e.g. hardware, software, network)   

Iphone, Eduroam

Resolution or Steps 

  1. Open your Wi-Fi menu in Settings
  2. Tap the remembered network (Eduroam)
  3. Tap Forget this Network
  4. Return to your Wi-Fi menu and tap the network again (Eduroam)
  5. Use your login credentials:
  6. Employees: StarID@hennepintech.edu or StarID@minnstate.edu and enter your Star ID password.
  7. Students: StarID@my.hennepintech.edu or StarID@go.minnstate.edu and enter your StarID password.

 

Details

Details

Article ID: 136713
Created
Tue 8/10/21 4:08 PM
Modified
Mon 12/18/23 4:56 PM